AMC Management System

Our software helps you to manage your customers in the most simplified way. Every step involves automation, so there are least chances of things or any important information being left out. This gives your company a confidence about proper handing of customers.

Manage the AMC of the product provided by you which includes everything from the product issue date to warranty duration and all the other necessary data. Keep a dynamic record of the maintainance procedure through our software which is further kept upto date simultaneously in the most organised way. Avail the benefit of getting all the related information at a single click.

Make all your employees work in a systematic way by giving them the benefit of managing their service calls most effciently. Our software periodically sends notifications and reminders to the concerned employees about the services due through their login accounts. Tracking and maintaining is thus simplified for your employees like never before.

By the help of AMC Management Software, the service managers can track down those AMC’s which are near to expiration within next 30 days, since it would be highlighted on their home screen. This decreases the chance of missing the renewal of contracts by 100%. Automated creation of AMC invoices makes things more easy.

You can now manage all the customer complaints more efficiently by maintaining an electronic record at one place. Also, avail the opportunity of maintaining call history and schedule all the recieved complaints in a much more effective way and update the status side by side without any mistakes or confusion. This will further let you deliver quality service.

Record all activities related to the product under AMC by maintaining reports, keeping in my mind the customers as well as your employees. You can create customer wise and reminder process reports which include parameters and activities which can be customized according to your company and the product under service. You can also view, print and store these reports in any of the formats desired by the company.

Our most exclusive AMC Management Software lets you hold and organise email and message campaigns all together in a least complicated manner. Send auto-generated emails and messages to your customers in different cases like the coming expiration of the agreement, etc. These email and message campaigns also helps your employees by always keeping them up to date.

AMC management software gives this convenience to after sales support team to make a track of all required details in regards to the Product & its principal on one single platform. It also maintains a customer database containing all the information in relavance to the product for the company.