CRM Management System

Overview

A Customer Relationship Management (CRM) system is a tool that helps businesses manage and analyze interactions with current and potential customers. It provides a centralized platform to store customer information, track interactions, and streamline various processes. CRM systems enhance customer service, improve sales, and facilitate better communication within an organization.

By consolidating customer data, CRM systems enable businesses to understand their customers better, predict their needs, and tailor services accordingly. The result is improved customer satisfaction, increased loyalty, and enhanced business efficiency.

Customer Interaction

MDCRM is best application which is responsible for managing between an organisation and it's customer in the form of Prementive Mantinance Service, Lead Generate, BreakDown and many more services.

Chat Integration

We offer increased conversions with live chat plugin.

Vender/Partner Relationship

We provide web based capabilities that help a vendor to manage partner relationships.

Customer Data Management

We keep the track of customer information with rapid and efficent access to customer data

Automate Sales/Purchase Order Generation

Automate Sale/Purchase Order and increase productivity. Automatic PO and Sales Order generate makes them quick to prepare and easy to maintain.

Marketing Management

MDCRM organises marketing activity, sets market goal, tracks performance, enhances product planning, manages supply chain and a lot more.

Email and SMS Integration

We provide Email & SMS Service which allows seamless convergence between existing system and our SMS Platform and further increase communication productivity.

Stock Management and Expiry Alert.

We offer complete solution of effective expiry management, short expiry notification feature and improve your inventory management with great and efficent approach.

Asset and Resource Management

We keep track of your huge investment on smart infrastructure.